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AT&T, Sprint, T-Mobile, Verizon waive call/text fees to Haiti

Staff Writer

Haiti Sentinel

MIAMI, Florida, US ( – Major carriers such as AT&T, Sprint, T-Mobile and Verizon are allowing free calls and texts to areas affected by Hurricane Matthew including Haiti.

It is possible more providers are giving free services but users should check with their respective carriers for terms and conditions. Here are the messages from some companies.

Effective today through October 7, 2016, Sprint (NYSE: S) is waiving all international call and SMS charges for Sprint, Boost and Virgin Mobile customers in the U.S. reaching those in the path of Hurricane Matthew including the Bahamas, Bermuda, Cuba, Haiti, Jamaica and Turks & Caicos. International roaming call and SMS charges for all Sprint customers while in these countries will also be waived.

“We are sending thoughts and prayers to those who may be impacted by Hurricane Matthew,” said Marcelo Claure, Sprint president and CEO. “We want to do what we can to help our customers stay connected with loved ones.”

To help our customers connect with loved ones in the path of Hurricane Matthew, T-Mobile is making it free to call and text from the United States to affected areas including the Bahamas, Bermuda, Cuba, Haiti, Jamaica and Turks & Caicos. T-Mobile will also waive roaming fees on calls and texts for customers in Bahamas, Bermuda, Haiti, Jamaica and Turks & Caicos.

“Our thoughts and prayers are with everyone in the path of this powerful storm,” said John Legere, president and CEO of T-Mobile. “Please be sure to check on your loved ones.”

The offer applies to all T-Mobile ONE and T-Mobile Simple Choice customers (postpaid and prepaid), as well as customers of MetroPCS, GoSmart Mobile, and WalMart Family Mobile. It is effective from October 4 PT through October 7, 2016 11:59 PM PT. Customers will see regular charges on their bills with corresponding credits.

For those with loved ones in Haiti, communication at this time is of the essence. And to that end, Verizon is hoping to help connect its customers with family and friends in the wake of the storm. “Verizon is offering free wireless and wireline calling from the United States to Haiti to connect with family and friends,” the mobile service provider said in a statement on Tuesday.

For the next three days (between Tuesday, October 4, and Friday, October 7), Verizon home wireline telephone customers will incur no charges on calls made to Haiti from their U.S. landlines. Moreover, wireless customers will see no charges for either texts or international long distance calls from the States to Haiti.

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